Case Study: Boosting WISP Performance in Alaska – Richesin Engineering's Precision Alignment Delivers 30%+ Increase
The Client: A Wireless Internet Service Provider (WISP) operating in a remote Alaskan community.
The Challenge:
Suboptimal Network Performance: Customers reported slow speeds, frequent connection drops, and inconsistent service – hindering both residential and business use.
Remote and Challenging Terrain: The WISP's towers were spread across rugged terrain with limited accessibility, making troubleshooting difficult.
Limited Bandwidth: The network was becoming overloaded, impacting the quality of service for existing subscribers.
The Solution:
Richesin Engineering performed a comprehensive network audit and discovered the root cause:
Misaligned Antennas: Existing sector antennas were not optimally aligned, resulting in signal interference, coverage gaps, and poor user experience.
Richesin Engineering's solution involved:
Precision Alignment Tools: Utilized specialized equipment for fine-tuning antenna tilt, azimuth, and polarization.
Engineering Expertise: Applied deep understanding of radio wave propagation and signal optimization principles.
Systematic Approach: Meticulously realigned each sector antenna across the entire network.
The Outcome:
30%+ Performance Increase: After alignment, network throughput and customer speeds significantly improved, verified by both metrics and customer feedback.
Reduced Interference and Outages: Optimized signal paths drastically reduced connection drops and service disruptions.
Improved Network Capacity: Precise alignment efficiently utilized existing bandwidth, allowing the WISP to serve more customers without immediate infrastructure upgrades.
Enhanced Customer Satisfaction: Faster, more reliable connectivity boosted customer retention and led to positive referrals.
Testimonial: "Since Richesin Engineering aligned our antennas, complaints have turned into compliments. We can finally deliver the high-speed internet our Alaskan customers deserve!"
Call to Action: Is your network underperforming? Precision alignment could be the key to unlocking its potential. Contact Richesin Engineering for a free network optimization assessment.